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The problem of teacher stress was a great concern in Hong Kong. As in many media also mention that nowadays teachers are suffers from great pressure.
Professional teacher’s union (2005) has conducted a survey and the results showed that 28% of teachers always have more than five burnout symptoms. The situation is serious as such a high percentage of teachers complained about burnout. It would affect the quality of teaching and the quality of life among teachers. The situations have been for a long time. The professional teachers’ union of Hong Kong (1995) also conducted a survey on teacher stress. 1000 questionnaires were distributed to its members by random sampling method in January 1995, with a return rate of 45 per cent. The results showed that 61 per cent of the respondent found teaching stressful. The main sources of stress are: students’ unruly behavior, large class size, too much marking, too much clerical work and so on.
Recent research finding has suggested that when worker suffer from prolonged stress of the organizational factor, they are potentially to have burnout. There are few study conducted in Hong Kong to investigate the correlation between work stress and burnout. In this study, I would like to find which stress factor contribute to teacher three dimension of burnout in Hong Kong.
Definition of Burnout
Burnout is a term used to describe people who are physically and psychologically burnout. Burnout is defined originally by Freudenberger to describe health-care workers who were physically and psychologically burnt out (Byrne, 1994). It means people would deplete themselves and when they experience burnout, they would feel their physical and mental resources have been exhaust. The reason to get burnout because people wear out themselves by excessively to strive or reach some unrealistic expectation, so burnout is developed gradually over time as a result of excessive demands derived from task structure.
The concept distinguishes between work stress and burnout is when people have stress. Stress can have negative or positive effects. Positive side is mean that people have average and suitable stress can motivate people work hard and to attain the goal. But burnout is a long term negative result of work stress. Burnout has been viewed as one type of chronic response because of cumulative, long-term work stress experience.(Ling, 1995).If an employee is under stress for a prolonged period of time, he or she may finally come to a situation that he or she no longer cope with it. When individual feel that they are unable to maintain the caring, this finally leads to the feelings of burnout.
“Machach (1996) defines burnout syndrome of emotional exhaustion, depersonalization and reduced personal accomplishment.” (Tony&Lillian,2007, p.469). So emotional exhaustion, depersonalization and reduced personal accomplishment is not exist separately, three of them are correlate each other.
Emotional exhaustion refers to the characteristic that individual experience that they seem lack of energy and feeling that their emotional energy is used up. This feeling can be come from that they feel frustration and tension in their workplace, so they appear compassion fatigue that they feel that their emotional and psychologically cannot continue to continue their work. Depersonalization is characterized that display a detached and an emotional callousness and cynical attitude toward their co-worker, clients or people surrounding in their workplace. When people under the state of depersonalization, they may use some derogatory word when communication with other people. They may withdrawal to communicate with other co-worker. When people appear reduce personal accomplishment, the characteristic is they would have a tendency to evaluate oneself negatively, they would not appreciate themselves even though they have contribution at work and even have a decline on feeling job competence and successful achievement in their work and interaction with people at work. (Coedes& Dougherty, 1993)
Burnout is a syndrome that affects employees in all occupations, but is especially prevalent among human services workers. Hasida and Keren (2007) indicated that burnout associate with people which the job is giving care to others . Burnout is occurs most in helping professional such as teachers, lawyers, physicians, nurses, social workers and psychotherapist.
According to Maslach and Jackson (1981), professional staff in human service, they have many opportunities in intense involvement with other people, and this interaction would have chance for staff is charge with feeling of anger, embarrassment, fear or despair. When people who work continuously with people under such circumstances, the chronic stress would leas emotional draining and have risk for burnout. There are more emotional strain is greatest for the individual who work in helping professions because they are constantly dealing with other people and their problems, their work need they have involve their emotion to client’s problem and face-to-face interaction with other people is emotional charged situations.
