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Reflection on the Attending Issue in My Intern Experience
I’ve engaged in my intern of the healthy eating project, and my experience in this project has driven me to reflect the attending issue within my group. One of the ground rules to keep us going is to listen actively and seek to understand. This rule aims to ensure high efficiency of the teamwork and help us to stay one voice based on the consensus. However, during the communication process, I find that we need more attending besides listening to achieve the goal of understanding each other to make a consensus. Through combining the attending theory in reading materials with my intern experience, I believe that adding the attending rule will help our group to achieve a higher communication efficiency, develop closer relationships, and do better in our continuing projects.

First of all, I argue that adding the attending rule will enable our group to achieve a higher communication efficiency. Unlike listening behaviors in verbal communication activities, attending calls for more nonverbal communication. According to Hill, attending required people to pay attention to nonverbal behaviors like facial expression, head nods, body posture, body movements, the tone of voice, and so on (100). Since these behaviors reflect the attitude, emotion, and willingness of the doers, people can get useful information and reflection before listening to their words. During my intern, when my group discussed how to introduce our healthy recipes, we spent a lot of time to reconfirm the opinion of every group member. However, if we pay more attention to head nods, we will avoied reconfirming and rich a quick agreement quickly and improve efficiency.
What’s more, I believe that adding attending rules will make our group members develop closer relationships. An effective body posture to express attending is the open body posture, which means arms and legs are uncrossed (Hill 103). It means that the person with a mental health condition will feel being concerned when the psychologist show particular nonverbal behaviors, and a positive relationship will be built between the patient and the psychologist. In our group, there is neither a psychologist nor patient. However, all our group members need to be attended and be concerned. During my intern, since the internal communication lacked trust, most group members spent more time than they should to reconfirm the task of others. For instance, almost each group member counted the number of in our purchasing list, which should be charged by only two group members. In order to enhance trust, we can add attending rules to encourage group members to use nonverbal behaviors like body postures and expressions to express attending and build a closer relationship.

Finally, adding attending rules will benefit the long-term development of our project. According to Hill, attending behaviors encourage people with a mental health condition to talk openly about their feelings and thoughts (98). It means that attending behaviors will arouse an open attitude. During my intern, when we communicated with Jody Margolis, the registered dietitian for the Student Health and Wellness Center, we used to fail to keep an open attitude, and we only got information we asked. If we keep the open attitude and encourage Margolis to show own opinions, we will gain more useful information than before. Then, sufficient information and full exchange of views will benefit the long-term development of our project.

Overall, combining reading materials with my intern experience, my issue is to adding attending rules in the ground rules of our group. Since adding attending rules will benefit our group in improving efficiency, enhancing a positive relationship, and benefiting the future development, I’d like to add the rule of attending others in our ground rules. The detailed explanation of this rule will include nonverbal communication like a hug, head nods, greet actions, a show of hands, and so on.



Works Cited
Hill. “Attending, Listening, and Observing Skills.” PDF. Accessed on Jan. 26 201